Chronologia offers a 30-day return policy for all watches purchased on the website for any reason given that the item to be returned is never worn and is not altered from its original condition when it was shipped. The original packaging must be complete with the watch’s tags and protections attached and intact.
Customers who return their watches may opt for a refund.
- Refunds can be processed through the payment used.
- Refunds can be processed by receiving a voucher on the Chronologia account used. This voucher can be used for future orders.
- The new item must be of the same price as the original order.
- The fees incurred during the return are charged to the customer.
Before processing any return, please contact Chronologia’s customer service at firstname.lastname@example.org for proper guidance. Avoid shipping your products back to Chronologia without Chronologia’s knowledge as order reference may be lost. is not accountable for returned products without Chronologia’s permission due to loss after delivery. You understand that Chronologia may deny your refund or exchange claims if Chronologia does not receive the products.